FAQ

Here you find frequently asked questions. Click on one question, to see the belongig answer.

How much cost a one-day-ticket?

Can I choose where I want to sit?

Do you offer discounted prices for children?

Do you offer discounted prices for students?

Do you offer discounted prices for trainees?

Do you offer discounted prices for children?

Do you offer discounted prices for disabled persons?

Where can I buy tickets?

Can I buy tickets online?

How can I pay?

Can my child sit on my lap?

Can I buy tickst for a group of people?

Where can I buy tickets for the away games?

Where can I ask my questions?

When do the matches take place?

Can I return my purchased tickets?

Can I give my purchased tickets to someone else?

When does the ticket sale starts?

How can I find my seat?

Which information do I need to give you when I buy a ticket?

How are my personal information protected?

I lost my ticket. Do I get a new one?

What are tickets with a limited view?

Which items am I allowed to bring into the stadion?

When am I not allowed to enter the stadion?

Do I get medical help in the stadion?

Am I allowed to film and to take pictures in the stadion?

Am I allowed to smoke in the stadion?

How can I enter the stadion? Which entry do I need to take?

Where can I park my car?

How can I enter the stadion with a wheelchair?

Where can I buy merchandise products?

Can I go in the business area after the match?

When can I enter the stadion?

I lost something in the stadion. What can I do?